Corporate Strategies for Computerization
IN RESPONSE:
I thank Drs. Wu and Shah for their thoughtful letter. Just to be clear, I was not criticizing bar-code systems in general. Bar coding is the perfect solution for many identification problems, for example, the identification of groceries at the checkout counter; we all appreciate the resultant faster checkout times. My criticism was limited to bar-coding systems used to verify medication dispensing at the bedside. Both published reports and recent conversations with disappointed CEOs suggest that these …
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