In this issue, Washington and colleagues describe a system designed to identify persons in an emergency department who have
symptoms related to abdominal and pelvic pain, musculoskeletal pain, or respiratory infection and meet criteria for deferred
care. The deferred care approach is one solution to the complex problem of emergency department overcrowding that faces many
busy urban centers. A better overall solution would be widespread availability of timely and effective ambulatory care, based
on continuous physician–patient relationships.