Reviews and Notes: Patient Satisfaction Pays: Quality Service for Practice Success

Patient Satisfaction Pays: Quality Service for Practice Success

Stephen W. Brown, Anne-Marie Nelson, Sheryl J. Bronkesh, and Steven D. Wood. 410 pages. Frederick, Maryland: Aspen; 1993. …

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  1. Ann Intern Med May 1, 1995 vol. 122 no. 9 733
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